A: Our scented candle wholesale MOQ starts at just 50 units per fragrance—one of the lowest in the industry for quality private label candles. This flexible minimum allows you to test multiple scent profiles without significant inventory risk. For custom fragrance development projects requiring exclusive formulations, we recommend 300+ units to optimize per-unit costs. Volume orders above 1,000 units qualify for tiered wholesale pricing with discounts up to 15%.

A: Standard production lead time is 3-4 weeks from sample approval. Rush orders can be completed in 14 days. Lead time includes production, quality inspection, and packaging. International shipping adds 2-4 weeks for sea freight or 5-7 days for air cargo.

A: Yes, our master perfumers specialize in custom scent development. We can create exclusive fragrance formulations based on your brief, market research, or existing samples. The development process typically takes 2-3 weeks and includes multiple iterations until you approve the final scent.

A: Our scented candle factory holds comprehensive quality certifications that meet global B2B buyer requirements: ISO 9001 quality management certification ensures consistent production standards; IFRA (International Fragrance Association) compliance guarantees fragrance safety; all formulas are phthalate-free and paraben-free. We provide complete documentation including COA (Certificate of Analysis), SDS (Safety Data Sheets), and compliance reports for FDA registration (US), REACH (EU), California Prop 65, and UK cosmetics regulations post-Brexit.

A: We offer sample programs for serious B2B buyers. Standard samples from our existing collection are available at cost price. Custom samples with your specified wax, fragrance, and vessel require a development fee that is credited toward your first production order. Sample delivery typically takes 7-10 business days.

A: We offer four primary wax options: 100% natural soy wax (eco-friendly, clean burn), coconut-soy blend (luxury positioning, excellent scent throw), pure beeswax (wellness market, longest burn time), and paraffin blend (budget-friendly, strong fragrance). Our R&D team can also develop custom wax formulations for specific performance requirements.

A: Yes, we provide full-service packaging design including labels, boxes, tissue paper, and gift sets. Our design team can work from your brand guidelines or create concepts from scratch. Premium finishing options include debossing, foil stamping, ribbon ties, and custom color matching. Design services are included for orders above minimum thresholds.

A: We offer flexible international shipping: sea freight (most economical for large orders, 3-5 weeks), air cargo (faster delivery, 5-7 days), and express courier (urgent shipments, 3-5 days). All shipments include proper packaging for fragile goods and documentation for customs clearance. We ship to 100+ countries worldwide.

A: We maintain strict quality control protocols: incoming material inspection, in-process quality checks, final product testing, and pre-shipment inspection. Each batch is tested for fragrance accuracy, burn performance, and visual standards. We retain samples from every production run and provide batch tracking numbers for full traceability.

A: Understanding private label vs white label scented candles is crucial for B2B buyers planning their product strategy. White label candles use our existing formulations from 100+ ready-made scents—simply add your branding for fast market entry with lower MOQ (50 units). Private label scented candles involve complete customization: exclusive fragrance development, custom wax blends, unique vessel selection, and branded packaging designed specifically for your target market. Most clients start with white label to test market response, then graduate to private label as their candle business scales. Our scented candle OEM services support both models with flexible transition paths.

A: Absolutely. Our fragrance consultants analyze your target market, brand positioning, and competitive landscape to recommend optimal scent profiles. We provide trend reports, seasonal suggestions, and market-specific recommendations. Consultation is complimentary for committed B2B partners.

A: Yes, we welcome factory visits from serious B2B buyers. Tours include production floor walkthrough, quality control demonstration, sample room visit, and meeting with our technical team. Please book at least 2 weeks in advance. We can also arrange virtual factory tours via video call for international clients.

A: We accept T/T (bank transfer), PayPal, and L/C for larger orders. Standard terms: 30% deposit to start production, 70% balance before shipping. Established clients may qualify for net-30 or net-60 payment terms after credit review. We issue formal invoices and provide all necessary documentation for your accounting.

A: We stand behind our products with a comprehensive quality guarantee. If any items fail to meet agreed specifications, we offer replacement or refund for affected units. Claims must be submitted within 30 days of delivery with photographic evidence. We maintain product liability insurance and can provide certificates upon request.

A: Yes, we provide full compliance support for major markets: FDA registration documentation (US), REACH compliance reports (EU), California Prop 65 testing, and UK cosmetics regulations post-Brexit. All fragrances meet IFRA standards. We can also support CE marking, CLP labeling, and country-specific requirements upon request.