Total Compliance & Technical Verification

A:Our home fragrance sample kit includes production-level samples of reed diffusers, scented candles, room sprays, fragrance oil blotters, packaging swatches, and basic compliance documents.

The exact mix depends on your product interest, target market, and purchase scenario. For B2B buyers, we focus on samples that help you evaluate scent performance, packaging quality, label finish, glassware, wax behavior, and export readiness before placing a bulk order.

A: They are real production samples, not showroom props or trade-fair display pieces.

We send samples made with the same type of fragrance oil, wax, reeds, glassware, packaging materials, and finishing process used for bulk production whenever possible. This helps you judge what your future order will actually look, smell, and feel like.

A: We charge for samples because high-quality fragrance products, packaging, testing, and international handling all carry real costs.

A paid sample policy helps us focus on serious B2B buyers and avoid lowering sample quality for casual requests. The sample fee is also refundable or deductible from your bulk order once your purchase meets the agreed MOQ.

A: Yes. The standard sample fee can be deducted from your first bulk order when the order meets our MOQ requirements.

For stock fragrance samples, the sample fee is usually credited back once your order reaches 500 units per SKU. For custom fragrance or private label development, the refund or deduction policy depends on the complexity of the project and will be confirmed before payment.

A: Most standard sample kits are prepared within 3–5 working days and shipped by DHL or FedEx.

After dispatch, delivery time usually takes another 3–7 working days depending on your country, customs clearance, and courier route. Custom fragrance or packaging samples may take longer because they require formulation, mockup production, or additional QC checks.

A: Yes. We can develop custom fragrance samples for brands, retailers, hotels, distributors, and private label projects.

Custom fragrance development usually requires a separate development fee, typically around USD 150–300 depending on the number of scent directions, complexity, and testing needs. The usual development timeline is 10–15 working days after the fragrance brief is confirmed.

A: Yes, we can help match or develop a fragrance inspired by your reference sample, but exact duplication is not always guaranteed.

Fragrance matching depends on the original formula, ingredient availability, regulatory limits, and target market requirements. For better results, we recommend sending a physical reference sample and describing the intended use, price level, and customer profile.

A: Our standard MOQ starts from 500 units per SKU for stock fragrances and basic packaging options.

For fully customized fragrance, private label packaging, custom molds, or complex gift sets, the MOQ is usually higher, often around 3,000 units depending on the materials and production process. We will confirm the exact MOQ after reviewing your product requirements.

A: Yes We provide private label and OEM services for reed diffusers, scented candles, room sprays, fragrance oils, car diffusers, and gift sets.

Our customization options include fragrance development, label design, box structure, bottle selection, wax blend, reed type, color matching, logo printing, and export packaging. We can support both existing product adaptation and fully customized product development.

A: Yes. We can include packaging swatches, label samples, box materials, printing effects, and finishing options in the sample kit.

For B2B buyers, packaging is often as important as scent performance. You can evaluate paper thickness, color accuracy, logo printing, hot stamping, matte or glossy finish, label adhesion, and overall retail shelf presentation before confirming mass production.

A: Yes. We can provide relevant documents such as IFRA statements, SDS, COA, test reports, and basic product specification sheets when available.

The exact documents depend on the product type, formula, destination market, and regulatory requirement. For EU, US, Middle East, or other regulated markets, we recommend confirming your compliance needs before sample production.

A: You should evaluate the sample by testing scent performance, packaging quality, product stability, and real-use experience.

For reed diffusers, check cold scent, diffusion range, evaporation speed, reed performance, and bottle sealing. For candles, test cold throw, hot throw, burn pool, wick stability, smoke, and container safety. For sprays, check mist quality, scent retention, and surface residue.

A: Yes. We can ship samples using your DHL, FedEx, or other approved courier account.

Using your own courier account is often faster and more cost-efficient for international sample delivery. If you do not have a courier account, we can quote the shipping cost separately based on your country, sample weight, and preferred delivery speed.

A: Yes. We can ship samples to your China-based freight forwarder, consolidation warehouse, sourcing office, or inspection partner.

This is common for buyers who already consolidate goods in China or want their local team to check the sample first. Please provide the full Chinese address, contact person, phone number, and any warehouse code required for delivery.

A: After you submit the form, our sourcing or sales specialist will review your product interest, target market, estimated volume, and customization needs.

If the request is clear, we will recommend the right sample kit and send a sample PI for confirmation. If more information is needed, we will contact you by email or WhatsApp before preparing the samples.

A: If you are still researching, we recommend downloading our lookbook or product catalog first before ordering paid samples.

Paid samples are best for buyers who are actively comparing suppliers, preparing a new product launch, or planning a purchase within the next few months. If your project is still early, our catalog and buying guide may be more useful at this stage.

A: Yes, small businesses and startups can request samples if they have a clear product direction and realistic purchase plan.

However, if your estimated volume is below our standard MOQ, we may recommend a lighter sample kit, stock fragrance options, or ready-to-brand products instead of full custom development. This helps reduce unnecessary cost before your business is ready to scale.

A: If the sample arrives damaged or has a clear quality issue, please contact us with photos, videos, and the courier tracking number.

We will review the case and offer a reasonable solution, such as replacement, resending specific items, or adjusting the next sample or bulk order. For fragile glass, candles, and liquid fragrance products, we use protective export packaging to reduce transit risk.