A: Our MOQ is 500 units per order — roughly 6x lower than the industry average of 3,000–5,000 pieces. You can mix different scented candle fragrances within a single order, which makes it practical for new candle brands testing the market or established retailers adding a seasonal collection. Most of our first-time buyers start with 500–1,000 units and scale to 3,000+ within 6 months. → Ready to get started? Request a custom wholesale quote.

A: Yes — we ship 3–5 free scented candle samples to first-time buyers. You only cover express shipping (typically $25–$40). Samples arrive within 5–7 business days. If you need a custom fragrance sample, allow 7–10 extra days for our perfumers to develop it. We also include a printed product specification sheet with every sample set so your team can evaluate materials, burn time, and scent throw before committing. → Request your free samples here.

A: Standard production takes 8 weeks from deposit confirmation to shipment — that includes sample approval, candle manufacturing, quality inspection, and packaging. Our Rush Service cuts the timeline to 5 weeks for an additional 15%, which works well for seasonal orders or urgent restocking.
For international shipping: ocean freight adds 2–4 weeks depending on destination; air freight takes 5–7 business days. We handle all export documentation including commercial invoice, packing list, and certificates of compliance. → Get a timeline estimate for your order.

A: We work with four wax types: 100% soy wax, coconut-soy blend, beeswax, and paraffin-soy blend.
For most wholesale candle buyers, soy wax delivers the best balance of clean burn, strong scent throw, and eco-conscious consumer appeal — it's the most requested material by retailers and e-commerce brands alike. Coconut-soy blend is our recommendation for brands targeting the premium segment: it produces a creamier texture and slightly stronger throw at a modest cost increase.
Not sure which wax fits your market? Our team can send comparison samples of all four types at no charge.

A: Every scented candle we produce meets the following international safety standards:
• IFRA 49 — fragrance safety (International Fragrance Association)
• EU REACH — chemical substance registration
• California Prop 65 — toxic substance disclosure
• CLP Regulation — European classification, labeling, and packaging
• ASTM F2417 — U.S. candle fire safety standard
We provide full SDS (Safety Data Sheet) documentation, CLP-ready labels, and IFRA certificates for every fragrance in our library. All documents are downloadable from our Resource Center — no waiting, no request forms. → Download compliance docs now.

A: We run a 6-round quality control process on every production batch:
1. Raw material inspection (wax purity, fragrance oil density, wick consistency)
2. Pre-production burn test (full 40+ hour cycle)
3. In-production check (pour temperature, fragrance load, weight)
4. Post-pour visual inspection (surface finish, wick centering)
5. Random full-burn sampling (scent throw, soot level, tunneling)
6. Final packaging audit (label accuracy, box integrity)
Our QC pass rate over the past 12 months: 99.2%. If any batch exceeds a 2% defect rate, we replace it entirely — at our cost, no questions asked. → See our complete quality assurance process.

A: We accept T/T (bank transfer), PayPal, and Western Union. Standard terms: 30% deposit to confirm candle production, 70% balance before shipment.
For established partners with a track record of 3+ orders, we offer Net 30 payment terms on a case-by-case basis. All payments are invoiced through our official company account with full documentation for your accounting team.

A: Yes. For orders of 1,000+ units, custom fragrance development is completely free — a service that typically costs $3,000–$5,000 with other candle manufacturers.
Here's how it works: send us a scent brief or a physical reference sample, and our perfumers develop 3 matching options within 2 weeks. For orders under 1,000 units, there's an $800 development fee — fully credited toward your first wholesale candle production order.
We can match existing scents, create original blends, or modify fragrances from our 200+ fragrance library. → Tell us about your scent idea.

A: With OEM (Original Equipment Manufacturing), we produce candles based entirely on your specifications — your formula, your vessel, your packaging design. You own the product IP.
With private label, you choose from our existing product line and apply your brand's label and packaging. It's faster to launch and works well for brands entering the scented candle market for the first time.
Both services are available starting from our 500-unit MOQ. Most new clients start with private label, then graduate to full OEM once they've validated their market. → Discuss your project with us.

A: Absolutely. We offer full branding and packaging customization:
• Logo application: screen print, hot foil stamping, embossing, heat transfer, or self-adhesive label
• Packaging options: kraft box, custom printed box, magnetic closure gift box, window box, display tray
• Extras: custom tissue paper, thank-you cards, QR code inserts
We handle CLP-compliant labeling for EU markets and Prop 65 warnings for California — included in every order. Free design mockups for orders of 500+ units. → Upload your artwork or request a design consultation.

A: It depends on the setting and your brand positioning:
• Hotels & Resorts: Guests respond best to subtle, signature scents — think clean linen, sandalwood, white tea. We recommend our 250g–380g glass jar candles with wooden lids for an upscale feel.
• SPA & Wellness: Lavender, eucalyptus, and cedarwood remain top choices. Our soy wax aromatherapy candles with cotton wicks deliver a clean, consistent burn suited for extended sessions.
• Corporate Gifts: Mid-size (180g) candles in custom gift boxes with branded inserts. Popular for holiday programs, client appreciation, and employee wellness kits.
All three categories qualify for our standard 500-unit MOQ with full customization. → Get a recommendation for your project.

A: Our factory-direct pricing typically runs 15–30% below brands that outsource production to third parties. Here's a general framework:
• Standard soy wax candle (180g, glass jar, stock scent, printed label): $2.50–$4.00/unit at 500 MOQ
• Premium coconut-soy candle (250g, custom vessel, signature scent): $4.50–$7.00/unit at 1,000 MOQ
• Volume pricing: Unit costs drop 8–15% at 3,000+ units; an additional 5–10% at 10,000+
Every quote includes labeling, standard packaging, and compliance documentation — no hidden surcharges. Custom vessel tooling and premium packaging are quoted separately with full cost breakdowns upfront. → Request a detailed price quote.